Refund Policy

Eligibility for Refunds

Refunds are available for orders that are canceled before shipment or if delivery services cannot be completed due to our fault. To be eligible, you must provide proof of payment and shipment details within 14 days of the issue.

Non-Refundable Cases

Refunds do not apply to delays caused by weather, customs, incorrect addresses, or factors beyond our control. Once a shipment is delivered successfully or insurance has been claimed, no refund will be issued.

Refund Process

Approved refunds will be processed within [X business days] through the original payment method. For refund requests or inquiries, please contact our support team at [+1 604-537-4140].